Mattaz Web Development

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Articles For Our Customers

At Mattaz Web Design/Development, we care about our customers and want to continue to support you in any way we can. I have set up this page as a tool to assist you in the continued support of your website.

We have put together a collection of articles and support documents for you to reference. Some of you may have been referred here and others may just be perusing.

TDS Telecom Logo

Export Contacts from TDS

If we set you up with Thunderbird you will need to export your contacts from TDS. This is a fairly simple and straight forward process. This will guide you through the process. To get started, use what ever browser you have set up and login to your TDS webmail.
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Zoho Logo

Zoho Form Responses

Zoho is a very good service and they have so much to offer. While setting up your site, it is possible we used their services to handle form responses. In order to keep your site strictly 'static', we need a third party to handle these responses. In order to access these responses
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Gmail Logo

Forward Gmail

For what ever reason, sometimes you may need to forward your Google Email account to somwhere else. There is a process to do this and if you follow these directions, it should walk you through the process. The first thing you need to do is open Gmail and login.
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Google Chrome Logo

Clear Cookies in Chrome

Whenever we push an update to your website, you will have to clear your cookies and cache in your browser so you can see the updated version. When you visit a website, you browser stores that version in its cache so it loads quicker next time you look at it.
Read more...

Exporting Contacts from TDS to Thunderbird

If we set you up with Thunderbird you will need to export your contacts from TDS. This is a fairly simple and straight forward process. This will guide you through the process. To get started, use what ever browser you have set up and login to your TDS webmail.

  • Login at TDS mail
  • Once logged in navigate to the ‘Preferences’ tab at the top
  • Once there look over to the left of the screen and in the menu select ‘Import/Export’
  • There are two columns on the page – the top is ‘Import’ and the Bottom is ‘Export. Look under the ‘Export’ column and change the selection to ‘Contacts’.
  • Once you select ‘Contacts’ then click the menu right next to it that says ‘Windows Live Contacts’ and change it to say ‘Thunderbird Contacts’
  • Under that is the ‘Source’ selection. Click that and choose the ‘Contacts’ folder and select ‘OK’
  • Once you made all your selections then look all the way to the right and click the ‘Export’ button. A window will pop up asking what you want to do with the file it is creating. Make sure you select ‘Save File’ then click ‘OK’
  • This is going to save the file to your ‘Downloads’ Folder.
  • Open Thunderbird. Look along the top and find the ‘Tools’ dropdown and click that. Then find the ‘Import’ selection and click on it.
  • The Import box will pop open and ‘Import Everything’ will be pre-selected. Change that to the ‘Address Book’ selection and click next.
  • Once you click next it will go to another menu with ‘Text File (LDIF, tab, csv, .txt)’ pre-selected. Leave this right where it is. Click next.
  • This will bring up your File Explorer. Look towards the bottom and you will see where it says LDIF. Click this and change it to Comma Separated, then navigate to your Downloads File. Find the file ‘Contacts.csv’. It should be one of the only ones showing us at this point.
  • Double click that ‘Contacts.csv’ file and a new window will pop up. Everything should be aligned properly but just double check the list it shows you. Make sure that ‘First Name’ on the right is lined up with ‘First name’ on the left and so on down to where it says, ‘Pager Number’. If all the items line up… you should be just fine. Then click ‘OK’.
  • Click Finish. That should be it. If you want to test it, just compose a new email and start typing a contact in the 'To: ' section of the email and they should automatically pop up.

Zoho Form Responses

Zoho is a very good service and they have so much to offer. While setting up your site, it is possible we used their services to handle form responses. In order to keep your site strictly 'static', we need a third party to handle these responses. In order to access these responses:

  • In your browser, head over to Zoho and log in.
  • This should bring you to your Zoho apps. Find the 'Forms' selection and click on that.
  • Once you click on that, it will bring up any forms we have developed for you and/or your site.
  • If you look under the names of the form, which will be either the name of your site or 'Contact Us', you will see where it says 'All Entries', click on that and it will bring you to any of the responses you have received.
  • Just simply click on what ever response you want to inspect and it will bring it up in futher detail. You can even print the response from this screen.
  • When you are done, click 'Close' and it will bring you back to your responses. If you look at the top near the name of the form you will see an arrow. If you click on this it will bring you back to all of your forms.
  • FYI ‐ When we set these forms up, we also set it to email you whenever you receive a response. You do not have to periodically check to see if anyone has responded. It will automatically send an email to your Zoho, or domain specific email.

Forwarding Gmail to another Email account

For what ever reason, sometimes you may need to forward your Google Email account to somwhere else. There is a process to do this and if you follow these directions, it should walk you through the process. First lets Turn on Automatic Forwarding...

  • On your computer, open Gmail and log into the account you want to forward messages from. You can only forward messages for a single Gmail address, and not an email group or alias.
  • In the top right, click the Settings cog.
  • In the drop down menu that shows up, click Settings again.
  • Click the Forwarding and POP/IMAP tab.
  • In the 'Forwarding' section, click Add a Forwarding Address.
  • Enter the email address you want to forward messages to. Then click Next Proceed OK.
  • A verification message will be sent to that address. Click the verification link in that message.
  • Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
  • Click the Forwarding and POP/IMAP tab.
  • In the 'Forwarding' section, select Forward a copy of incoming mail to.
  • Choose what you want to happen with the Gmail copy of your emails. The recommended practice is to 'Keep Gmail's copy in the inbox'.
  • At the bottom of the page, click Save Changes.

Turn off automatic forwarding:

  • On your computer, open Gmail using the account you want to stop forwarding messages from.
  • In the top right, click Settings .
  • Click Settings
  • Click the Forwarding and POP/IMAP tab.
  • In the 'Forwarding' section, click Disable forwarding.
  • At the bottom, click Save Changes.

Clear Cookies in Chrome so you can see updated website

Whenever we push an update to your website, you will have to clear your cookies and cache in your browser so you can see the updated version. When you visit a website, you browser stores that version in its cache so it loads quicker next time you look at it. To clear this cache in chrome follow these steps:

  • On Chrome, look in the top right corner and click on the three little dots. This will open a menu.
  • Find 'Settings', click on that and then scroll down to the bottom and click on 'Advanced'.
  • Scroll down to the 'Clear browsing data' selection. Click on that and it will bring you to a pop-up box where you can select what you want to clear.
  • Make sure you have 'Browsing History' and the most important ones are 'Cookies and other data' and 'Cached images and files'. Out of all of them the last one it the most important.
  • If you click the top of the pop-up and go to the 'Advanced' part, you will be able to clear out even more. This is up to you. Just be careful if you use your browser to save your passwords as you can clear that out from this menu too.
  • Before you click the button to 'Clear Data', make sure you change the drop-down selector labled 'Time Range' to 'All Time' or you run the risk of not clearing out the cached site you are trying to clear.
  • Once you make your selection go ahead and hit the blue button 'Clear Data'
  • Now you will be pulling the most recent version or your site from the server. All of the updates should be current.

More to come...